WELCOME TO INCLUSIVE ACCESS!
You are using Inclusive Access delivery for your chosen course materials. This means that your materials will be available to your students digitally by the first day of class.
WHAT ARE THE BENEFITS OF INCLUSIVE ACCESS?
This program supports initiatives aimed at reducing the overall cost of course materials by making them available to students below competitive market rates. It ensures all student have access to the most up-to-date learning materials (and interactive content within the courseware) by the first day of class. Affordability and access directly contribute to improved learning outcomes and student success.
HOW DO MY STUDENTS ACCESS THESE MATERIALS?
All Inclusive Access (IA) materials will be accessed One of two ways. (1) E-books without interactive courseware can be read within D2L under the Content tab. Courseware (such as MyLap, Mastering, Revel, Achieve, Vantage, etc.) can be accessed using a link to the publisher website. Student may also need and professor code, course key, and/or access code. The specifics of that vary by publisher and material. KU Campus Store can help you with exactly what is required.
WHAT IF A STUDENT DOESN’T WANT TO PARTICIPATE IN INCLUSIVE ACCESS?
Students may opt out of the program and purchase materials in a different way. However, the IA price will be less expensive than even going direct to publisher. Students opting out need to do so before the end of the add/drop period.
When students decide to opt out of this program, we advise them that there may be graded assignments that are only available through their courseware, if applicable, and that once they opt out they will lose access to the lowest cost digital content available.
If they choose to opt out by the deadline (the last day of add/drop), they can click “opt-out” in their email from KU Campus Store or under the Content tab in D2L. Upon opting out, they will receive an email confirmation and a refund will be issued to their MyKU account.
KU Campus Store is happy o help students source print alternatives. In some cases, we can provide a low cost print upgrade to the digital materials.
HOW DO THEY PAY FOR INCLUSIVE ACCESS?
Students are charged for their IA materials on their MyKU account (prior to the start of the semester) with all other tuition and fees. Therefore, payment for is typically made before class begins. If a student is a late add to your course, they will need to remit payment directly to the Office of Student Accounts.
Students will receive email reminders and payment information from us during the first few weeks of the semester. Students who do not opt out of the program by the end of the add/drop period are expected to remit payment, if payment wasn’t already made prior to the start of the semester.
WHAT IF A STUDENT DROPS THE COURSE?
Students who drop the course during the normal drop period will automatically be “opted out” and will be refunded for any course material charges.
FACULTY LOGITISTICS:
1. Who prompts the payment and when is payment due? Payment is billed by the Office of Student Accounts with other tuition and fees. Therefore, once their MyKU account is paid in full, course materials are paid for.
2. Where can students check if they paid? Students can look at their account on MyKU.
3. What happens if the student doesn't pay? Most students are paid by the start of the semester. Typically, only late adds to your course will need to remit payment by the end of the add/drop period. If payment isn’t received by the end of add/drop, the publisher will suspend the student’s access.
4. Can a student who has opted out choose to opt back in? Yes, they can opt back in during the add/drop period. After this timeframe they would need to contact KU Campus Store to opt back in.
5. Will they lose the assignments that they've already completed if access is suspended? Students will not lose access to their work/assignments. When students remit payment and login with the same user id, access to their course materials and related assignments will resume.
6. Who monitors the payment and how will I know when they paid? KU Campus Store will be using software called Verba Connect to manage the email communications and program enrollment (add/drops and opt outs). KU Campus Store will coordinate the payment process and notify the publisher of any students who have not paid by the deadline. The publisher will suspend access until payment is made. Students will receive multiple communications from the store before access is disrupted.
7. Will they have access to any materials that are less expensive than this program? The prices offered in this program will be the least expensive way your students can access their required course materials. If you receive feedback that students are finding cheaper materials from other places (with a direct edition match), please let us know. In this scenario, we would work to re-negotiate pricing with the publisher and honor the lower price to all students in the program.
8. Will students be able to purchase a printed version of the e-text? Many publishers allow the campus store to sell a limited number of print upgrades. These print upgrades may be sold to students in the Inclusive Access program after the opt-out period has ended and their Inclusive Access payment has been verified. Only 5% of students nationwide choose to purchase a print upgrade.
WHERE CAN THEY GO IF THEY HAVE MORE QUESTIONS?
For additional information and details, please visit our Inclusive Access “Frequently Asked Questions” page www.kubstore.com, contact Jackie Downing at jdowning@kutztown.edu, or email us at bookstore@kutztown.edu.
